Privacy Policy
Last updated: December 18, 2025
ReelsForge ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at reelsforge.me.
1. Information We Collect
1.1 Personal Information
When you create an account or use our services, we may collect:
- Account Information: Email address, name, password (hashed), and profile picture
- Payment Information: When you make purchases, payment is processed by Stripe. We do not store your credit card details; Stripe handles all payment data securely
- OAuth Data: If you sign in with Google, we receive your email, name, and profile picture from Google
1.2 Content You Provide
- Images: Photos you upload to create video reels
- Text: Topics, narration text, and other content you provide
- Generated Content: Videos and reels created using our services
1.3 Automatically Collected Information
- Usage Data: Pages visited, features used, actions taken
- Device Information: Browser type, operating system, IP address
- Cookies: Essential cookies for authentication and session management
2. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process your transactions and send related information
- Create and manage your account
- Generate video reels based on your content
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze usage patterns to improve our services
- Detect, prevent, and address technical issues and fraud
3. Cookies
We use the following types of cookies:
- Essential Cookies: Required for authentication and security. These cookies enable you to stay logged in and access your account securely
- Functionality Cookies: Remember your preferences and settings
We do not use tracking or advertising cookies. You can control cookies through your browser settings, but disabling essential cookies may prevent you from using our services.
4. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party services that help us operate (e.g., Stripe for payments, AWS for hosting, AI service providers for content generation)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
5. Data Retention
- Account Data: Retained while your account is active and for a reasonable period after deletion
- Generated Content: Video reels are stored until you delete them or your account is terminated
- Uploaded Images: Temporarily stored during processing and automatically deleted after reel generation
6. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure password hashing
- Access controls and authentication
- Regular security assessments
7. Your Rights (GDPR)
If you are located in the European Economic Area, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Request restriction of processing
- Portability: Receive your data in a portable format
- Object: Object to certain processing activities
To exercise these rights, please contact us at privacy@reelsforge.me or use the account deletion feature in your profile settings.
8. International Data Transfers
Your data may be transferred to and processed in countries outside your residence, including the United States and European Union. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at: